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Legal Beagles Guarding your Consumer Rights

Advice on ... ............................................

Bank Charges
OFT v Banks Test Case
Hardship Claims

Credit Card Charges
Payment Protection Insurance
Consumer Credit Act
Debts & Collection Agencies
Bailiffs
Mortgage Issues
Employment Issues
Benefits / Tax Credits
Utilities
Telecommunications
Claims/Debt Management

discussion
Current Discussions
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In the Press...

1 Oct 2009 Banks prompted on overdraft plans Banks have been asked how they are preparing to repay their customers if they lose the legal test case on overdraft charges.
7 Sep 2009 RBS-NatWest slash overdraft fees . State-backed banking group RBS-NatWest breaks ranks with the rest of the industry and decides to cut its overdraft charges.
26 Jun 2009 What next for bank overdraft fees? . What next for the long-running legal saga over bank charges?.
23 Jun 2009 Crunch time for bank charges case . The future of overdraft fees paid by millions of customers could be decided after an appeal in the House of Lords this week.
7 Apr 200 9One million in bank charge logjam .: Almost one million people have had their claims for the return of their bank overdraft charges frozen since July 2007.
11 Feb 2009 Frozen overdraft claims revealed . At least 65,000 people have had their claims for the return of bank charges frozen in the court system.
2 Dec 2008 Banks plan for overdraft refunds . The RBS NatWest bank is planning to refund overdraft fees to customers "pro-actively" if it loses the current test case over bank charges.
29 Aug 2008 OFT says bank charges are unfair The main UK banks have been told by the Office of Fair Trading that their overdraft charges are probably unfair.
29 May 2008 Barclays to cut penalty charges . Barclays is to cut the charge of going beyond an agreed overdraft limit as court cases on the subject continue.

Legal Beagles is a FREE forum offering support, discussion & advice in many areas of your life. Made up of dedicated & enthusiastic individuals who are experienced in consumer issues. Most of us are fighting, or have successfully fought, our own battles against the major financial institutions.

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BCOBS comes into force 1st November 2009
October 16th 11.00AM
BCOBS is a new sourcebook that applies to firms from 1 November 2009 with respect to the activity of accepting deposits from banking customers in the UK.
It takes over from the banking code overseen by the BSCB.

A banking customer is defined as:
* a consumer;
* a micro-enterprise (under 10 employees and £1 million turnover); or
* a charity which has an annual income of less than £1 million

The rules in BCOBS on distance marketing, however, apply only to consumers.
BCOBS contains rules and guidance on:
* communications with banking customers and financial promotions;
* distance communications, including the requirements of the Distance Marketing Directive and E-commerce Directive;
* information to be communicated to banking customers, including appropriate information and statements of account;
* post sale requirements on prompt, efficient and fair service, moving accounts and lost and dormant accounts;
* unauthorised and incorrectly executed payments; and
* cancellation, including the right to cancel and the effects of cancellation.

You can view the Source book on the FSA website

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OFT investigation into current accounts - report out
October 8th 2009 4.30PM
The OFT published their long awaited, but still initial, follow up report to the Personal Current Account market study remedies consultation to which Legal Beagles were invited to submit a formal response back in November 2008. ( Beagles formal response to OFT PCA Market Study Consultation Nov 2008 - Legal Beagles ) We are pleased that the report takes on board many of our recommendations and ideas. You can downlaod read the full report Personal current accounts in the UK - A follow up report (pdf 1.79Mb) .
High Court
Consumer Credit Act test cases underway
October 13th 2009 4.30PM

There are a number of test cases being held surrounding consumer credit act agreement flaws and enforceability in order to establish the legal position for many claimants, claims management companies and lenders.



Photo Firms planning for refunds after test case
September 20th 2009 13.58 PM
Following the renewal of the waiver in July 2009 and the pending conclusion of the first stages of the test case the FSA are checking that firms have, or have started to implement, processes to ensure swift and effective complaints and refunds of bank charges (if applicable) handling once the waiver is no longer in place.


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Test Case Judgment coming soon !
October 16th 2009 3.58PM
The judgment in the bank charges test case from the Supreme Court, following from an appeal hearing at the House of Lords, will be announced soon. It is not expected before 26th October and we are updating as soon as there is news on the forum.

 

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